Years ago, a large multi-billion dollar company had to shut down its production line due to a small, yet unresolved discrepancy. When this happened, this Fortune 100 Company needed to keep its operations moving forward, without any disruption.
They turned to HAR.
That morning, the buyer came to me with their dilemma, and the team at HAR immediately jumped into action. We were able to expedite an order within the hour and it arrived at their facility that very same evening. (Yes, we resolved their issue by the end of that same day.)
This collaboration allowed me to prove the value of HAR and get to know the buyer and the company better.
I learned that they were having issues sourcing:
- An adhesive to seal the large boxes that packaged their machines
- A reliable adhesive for labeling cartons
- A liquid adhesive used as a glue assist for some of their larger and more critical boxes
So, HAR stepped in to help. Our ability to meet every one of their unique requirements every time was quickly noticed, and one by one the buyer started transitioning projects to HAR.
A 100% vendor rating from a Fortune 100 Company
We were honored to earn a 100% vendor rating from this company in our very first year, which opened the door for more business and growth. In fact, this company told their customers that if they want to continue to work with them, they must also sell through HAR. We were honored to help and began to take over the sourcing from suppliers in related industries that were unable to meet their customers' requirements.
An award-winning business for companies of all sizes
At HAR, we are first and foremost a relationship-driven business. We work hard to make a positive difference in businesses of all sizes. Even if a company is not spending a high dollar amount on adhesives, we always invest the same special care and time as we do for the Fortune 100 Companies—it’s part of what makes HAR so special and why our customers continue using HAR and recommending us to their colleagues.
Through our hard work and relationships, we have been rewarded over the years with steady growth and distinguished awards like:
- 2021 – ITW Dynatec – Distributor of the Year
- 2021 – HB Fuller Regional Distributor of the Year
- 2020 – ITW Dynatec – Distributor of the Year
- 2020 – HB Fuller North American Distributor of the Year
- 2018 – HB Fuller Distribution Award for Outstanding Growth
An A+ team
Fifteen years ago I was just a guy that expedited a pallet of
Polyethylene Hot Melt adhesive to keep a plant running. Today, I am viewed as part of an A+ HAR team, a partner that is always there for our customers, and someone who fully supports operational goals in a hassle-free environment. I look forward to continuing to help this customer and all of my customers rise above the competition together through our engineering, refined processes, and expert adhesive technology solutions.
Sincerely,
Mike Casper
Readers are invited to use the links below to find and contact a local adhesives representative that can help with your company's industrial adhesives needs: HAR Adhesive Technologies has a presence in seven distinct states, uniquely focused on serving the adhesives, adhesive application, and equipment needs of each region in: Ohio, Indiana, Kentucky, Michigan, New York, Pennsylvania, West Virginia