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Implementing creative solutions to exceed expectations

My customer came to me with a question…

Could we quickly ramp up their fulfillment center so they could take on a large repackaging opportunity with a well-known, name-brand company?
 

THE CURRENT SITUATION

This customer needed an adhesive solution, equipment solution, and a financing solution...fast. Their fulfillment center was outdated and had worn out adhesive dispensing equipment. With this current setup, they feared they would not be capable of keeping up with the large volume demands that would come from this new business.
 

THE CALL TO HAR 

The customer called me and I was there the next morning ready to assess the situation. I reassured them that we have seen outdated fulfillment centers many times before and if they were willing to trust HAR, we could meet all of their needs. They agreed. 

I introduced them to our HAR Equipment Sales team, we listened to their requirements, and together we were able to provide them with an adhesive and equipment solution plan that surpassed their expectations. 
 

THE ADHESIVE AND EQUIPMENT SOLUTION PLAN

To tackle this task quickly and effectively, we went with our MH3500 adhesive in pellet form. We coupled the adhesive with our 4KG and 8KG ITW Dynatec Simplicity Adhesive supply units and suggested that these units be automatically fed by the ITW Dynatec ADS 1 DynaFill™  Adhesive delivery system. 

This system automatically replenishes the MH3500 adhesive to the desired level. A low-level indicator then sends a signal to the DynaFill™ that adhesive is needed which then activates a positive pressure suction that draws the adhesive and deposits it into the hot melt unit.
 

LET’S SEAL THE DEAL

This was a loyal customer who was willing to trust HAR, and in turn, we knew we could trust this customer. That’s why we agreed to amortize the cost of the equipment through their adhesive purchases over a two-year period. Our adhesive and equipment divisions worked closely together to install the equipment on our customer’s day off and we had them fully up and running in just a few days. 

As their business continues to grow, we continue to access and add additional ITW units to the agreement. They are now buying all ITW brand replacement parts for their remaining Nordson units and the head of their maintenance department told me, “HAR and ITW have proven their value in support of our business.” 
 

HAR IS HERE FOR YOU

Perhaps your company is in a similar situation. Maybe you’re looking to update your existing equipment but just don’t have the capital. Or maybe you’re disappointed with the service you’re receiving from your current adhesive or equipment supplier. If this sounds like you, there are better solutions for your business. 

We can show you how easy and affordable it can be to spread your equipment investment over an agreed-upon time period through our Amortization Program. This program allows our customers to free up capital for other purchases while adding an agreed-upon dollar amount to their monthly adhesive purchase. 

With this program, our customers benefit from expert technical support and service from our adhesive and equipment teams. These teams work together to tackle any issue from all angles and provide you with the support you deserve. Additionally, we are happy to show you how our scheduled adhesive packaging line audits can ensure that you use the correct amount of adhesive while focusing on proper bead placement and optimum bond strength.
 

CONTACT HAR TODAY

At HAR Adhesive Technologies, we’re always looking for creative ways to support our customers and meet their needs. We implement creative solutions when we know we can exceed expectations while continuing to protect our interests. Contact us today to see how we can help you with your adhesive and adhesive application needs!



Jeff Fugitt, Technical Sales Manager
Cell: 614-531-2219
jeff.fugitt@haradhesive.com

Comments

1.
September 3, 2020 12:08 PM

Thanks for implementing this, you did a great job.
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2.
September 3, 2020 12:09 PM

Love your entire post. nice!
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3.
September 6, 2020 12:35 AM

This is why you remained on the top! Great job, as always! :)
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4.
September 7, 2020 6:00 AM

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5.
September 7, 2020 6:00 AM

Hoping for more solutions, Keep it up! Thanks
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6.
September 7, 2020 12:07 PM

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September 7, 2020 12:08 PM

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8.
September 8, 2020 10:28 AM

HAR is quick to address the need of its clients.
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September 9, 2020 3:48 PM

This is great thanks!
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10.

Church says:


September 9, 2020 3:49 PM

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September 11, 2020 11:05 AM

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13.
September 11, 2020 11:53 AM

Thanks for improving your systems for your costumers.
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14.
September 11, 2020 12:10 PM

Thanks for your efforts. We appreciate it as your costumers.
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15.
September 14, 2020 10:08 AM

Thank you for providing the best services to all your clients.
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September 14, 2020 10:16 AM

Thank you for everything that you do.
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September 14, 2020 11:37 AM

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September 19, 2020 6:50 AM

Our business depends on access to new, productive instrumentation, but the pace of evolving technology and regulatory requirements make equipment ownership risk especially in the face of shrinking capital budgets.
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20.
September 23, 2020 7:35 AM

Sealing with adhesive applicators is the real deal. Thank you for getting me informed.
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September 24, 2020 12:40 AM

Reading this article really help me with my creative solutions problems, Thanks a lot dude!
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September 25, 2020 7:36 AM

I’d be very grateful if you could elaborate a little bit more. Kudos!
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September 28, 2020 12:02 PM

Looking forward for more post. Thanks
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September 28, 2020 12:03 PM

Great content! Thanks for sharing
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October 1, 2020 1:46 AM

Absolutely works best with us.
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26.
October 1, 2020 2:16 AM

This kind of service definitely exceeds expectations.
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27.
October 1, 2020 2:12 PM

Employees has always been a main priority of the Employer. They're always been a part of the companies financial strategy to provide what they need to have. So, employees must really have their creative and implementing the best solution.
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Anonymous says:


October 5, 2020 11:16 AM

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October 8, 2020 4:11 AM

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October 9, 2020 4:13 AM

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October 12, 2020 9:39 AM

I have a MH3500 adhesive and it was amazing, I will definite used it again if needed
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33.
October 20, 2020 12:13 PM

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34.
October 20, 2020 12:14 PM

Love this update. Thanks
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35.
October 23, 2020 3:12 PM

Great information. Thank you!
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Anonymous says:


October 24, 2020 9:52 AM

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37.
October 27, 2020 6:52 AM

Where's the HAR recommendation and the HAR result? Come on, guys! It'd be great if each article had that!
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Anonymous says:


October 27, 2020 1:46 PM

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39.

wood gate says:


November 5, 2020 1:21 AM

great article. i had the same issue regarding the customer and this actually helped me
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40.
November 6, 2020 3:15 PM

I think what you're saying here makes perfect sense and I am curious to see what happened as a result and if you guys are offering any special solutions here? Keep me updated. I appreciate your post!
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43.
November 9, 2020 6:34 PM

Switching from our previous adhesive supplier to HAR was probably the best and easiest decision I had to make for 2020. The difference in both qualities of service and goods was unbelievable.
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November 21, 2020 7:28 AM

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November 23, 2020 1:47 AM

I appreciate that this MH3500 adhesive doesn’t foam up like the other glues.
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December 3, 2020 9:42 AM

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This is downright ridiculous! Well, that's really painfully awkward if you ask me.
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December 14, 2020 7:47 PM

Hot tubs don't last forever, and after all, you'll want to buy a new hot tub or an upgraded spa. And while it's a great idea, you still have to get rid of the old one. And it's not an easy task, especially as a DIY project. They are way too big to simply be picked up and taken to the landfill. And you can't drag it to the sidewalk for the garbage truck to take it away for you! The number of hot tubs, hot tubs, and hot tubs sold in the United States has increased almost every year since about 2011, according to Hot Tub Industry Resources. With the latest improvements and new features like swimming pools, sales are expected to keep growing. More and more of these new customers are buying spas and whirlpools for hydrotherapy or other physical ailments.
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Definitely important to think about chemicals when doing window cleaning too. That's what we do.
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Most of the homeowners love greenery surrounding their home so they are in a habit of planting many trees around their area.
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December 18, 2020 6:22 AM

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December 19, 2020 10:11 AM

How much of this will be needed to meet our targets this year?
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94.
December 19, 2020 11:57 PM

This is priceless innovation creating a much easier way to use and apply adhesives. Will be looking into your equipment further for use in our company! Thanks for the article. -Caleb https://www.digitalhustlerr.ca/
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95.
December 23, 2020 9:57 PM

Go Har Adhesive, always going for something new and innovative each year
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