Customer Obsessed Support
Whatever the reason you called us, our first question is the same: how can we help keep you running?
Sometimes you need a technician. Sometimes you need a part. Sometimes you need another system while yours is being repaired. HAR brings those needs together so you have one place to start.
Equipment Service & Technical Support
Diagnose the problem. Make the right repair.
Prevent the next one.
HAR helps customers troubleshoot application problems, maintain equipment, repair and rebuild systems, and decide when repairing still makes sense - and when replacement is the better decision.
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Troubleshooting & corrective adjustments
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Equipment repair & rebuild support
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Preventive maintenance
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Equipment inspections & audits
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Installation & startup support
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Repair-versus-replace guidance
Replacement & Spare Parts
ITW Dynatec replacement parts -
front and center.
Approximately 80% of HAR's parts business is ITW Dynatec replacement parts. We work with these parts every day - identifying, stocking, shipping and helping customers get the right component into the right system.
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Many ITW Dynatec parts stocked and shipped next day.
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HAR has been ITW Dynatec's largest worldwide customer since 2022.
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ITW Dynatec Distributor of the Year every year since 2019.
Don't know the part number?
That is exactly when our parts team can be most useful. Send us the equipment make, model, serial number, symptoms and photos when helpful. HAR specializes in diagnosing and finding replacement parts that are difficult to identify or source.
Rental Equipment
When production can't wait.
A failed system, long equipment lead time or temporary production change should not automatically mean downtime. HAR maintains rental equipment to help bridge the gap while equipment is being repaired, while you wait for a new system, during planned maintenance, during testing or when temporary capacity is needed.
Primary Equipment Partner
ITW Dynatec technology.
HAR responsiveness.
ITW Dynatec is HAR's primary adhesive application equipment partner. HAR adds application knowledge, inventory, urgency and hands-on support when the objective is not simply to repair a component - but to get the line back into dependable production.
Customer Obsessed isn't something we want to say about ourselves. It's something we want you to experience when you need us.
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